Privacy policy.

Effective Date: 10/2/25
Last Updated: 10/2/25

1. Introduction

SK Auto Body is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us or receive customer service notifications via SMS (text messaging).

By providing your phone number and communicating with us, you consent to this Privacy Policy and our SMS communication practices.

2. Information We Collect

We collect only the information necessary to provide service-related SMS notifications:

  • Contact Information: Your name and phone number to identify your account and deliver service updates.

  • Message Details: The content of SMS messages we send or receive, including service updates, appointment confirmations, or support responses.

  • Technical Information: Message delivery logs (timestamps, delivery status, and carrier information).

We do not collect sensitive personal information through SMS.

3. How We Use Your Information

We use your information solely for customer service and operational purposes, including:

  • Sending service-related updates, confirmations, or reminders.

  • Responding to your customer service requests or inquiries.

  • Providing important updates about ongoing service transactions (such as repair status, scheduling, or pickup notifications).

  • Ensuring reliable and secure communication.

We do not use SMS messages for marketing or promotional purposes.

4. Message Frequency and Opt-Out

Message frequency will vary depending on your interactions with us (for example, during active service or support requests).

You can opt out of SMS notifications at any time by replying “STOP” to any message.
You may also contact us directly at [Insert Email or Phone Number] to request removal from our SMS list.

After opting out, you may still receive required transactional or legal messages related to your existing service.

5. Data Sharing and Disclosure

We may share your information only as needed to support SMS communications:

  • Service Providers: Trusted third-party vendors who help us send and manage SMS notifications.

  • Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

We do not sell, rent, or trade your personal information.

6. Data Retention and Security

We retain your information only as long as necessary to complete service transactions and meet legal obligations.

We employ reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

7. Your Rights and Choices

You may request to:

  • Access or correct your personal information.

  • Stop receiving SMS notifications.

  • Request deletion of your personal data (subject to legal retention requirements).

To exercise these rights, contact us at general@skautobody.net.

8. Children’s Privacy

Our services and SMS communications are intended for adults. We do not knowingly collect or send SMS messages to individuals under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the latest version. Continued use of our SMS service after changes means you accept the revised policy.

10. Contact Us

For any questions or concerns about this Privacy Policy or our SMS practices, please contact us:

SK Auto Body
228 W Duarte Rd Monrovia, CA 91016
Email: general@skautobody.net
Phone: 626-737-2792